{"id":99,"date":"2018-04-20T07:29:48","date_gmt":"2018-04-20T07:29:48","guid":{"rendered":"http:\/\/wordpress-92226-482328.cloudwaysapps.com\/?page_id=99"},"modified":"2018-05-21T09:18:50","modified_gmt":"2018-05-21T09:18:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/terramica.in\/terramica\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1524209759361{padding-top: 100px !important;padding-right: 100px !important;padding-left: 100px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"bordered light\" style=\"color: #005f86;\">Frequently asked questions<\/h2>\n<p>[\/vc_column_text][vc_toggle title=&#8221;Do I need a Remote Control?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<p style=\"text-align: justify;\">No, the tap works straight-out-of-the-box. The remote control is only required if you wish to set certain parameters\/customize the sensor i.e. sensor distance adjustment, flow timing etc.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What&#8217;s the difference between &#8216;TM-904A&#8217; and &#8216;TM-904B&#8217; thermostatic valves?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]They&#8217;re literally both the same thing, the only difference is that &#8216;TM-904A&#8217; can be connected directly to a control box, while &#8216;TM-904B&#8217; has a wall-mounting bracket.[\/vc_toggle][vc_toggle title=&#8221;Can your product be powered by batteries only?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]Yes. All our taps can be powered by batteries only (4x AA batteries) as standard. Depending on the level of usuage, new alkaline batteries should last between 1-2 years.[\/vc_toggle][vc_toggle title=&#8221;What&#8217;s the Warranty Period?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]2-Year Warranty from the date of purchase. This excludes parts and accessories, which carries 1-Year.[\/vc_toggle][vc_toggle title=&#8221;What do I get in my tap&#8217;s package?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]In most packages\u00a0 you&#8217;ll get the following items:<\/p>\n<p>1x Sensor tap<br \/>\n1x Control box<br \/>\n1x Flexible Hose<br \/>\nFittings<\/p>\n<p>Please check the &#8216;contents&#8217; section of each individual tap\/product to see what comes in each corresponding package.[\/vc_toggle][vc_toggle title=&#8221;I have another branded product, can you supply parts?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]No. You need to get in touch with your product&#8217;s supplier\/manufacturer for appropriate parts needed and other technical support required.[\/vc_toggle][vc_toggle title=&#8221;Do you have a shopfront?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]No, we don&#8217;t. If you need to &#8216;see\/touch before you buy&#8217;, then call us to arrange a visit and we&#8217;ll be more than happy to accommodate your needs.[\/vc_toggle][vc_toggle title=&#8221;How do your tap works?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<div class=\"panel panel-default\">\n<div id=\"collapseTen\" class=\"panel-collapse in\">\n<div class=\"panel-body\">In a nutshell, water is automatically dispensed when you place your hands\/object in the sensing zone, and it will automatically switch off once you leave the proximity zone.<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\"><\/h4>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Do I need to buy the control box separately?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]No, you don&#8217;t need to buy the control box separately. A control box (if applicable*) will be included in the tap&#8217;s package.[\/vc_toggle][vc_toggle title=&#8221;Do you have TERRAMICA distributors?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]None as of now but we are open to proposals.[\/vc_toggle][vc_toggle title=&#8221;What&#8217;s the price of this item&#8230;&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<div class=\"panel panel-default\">\n<div id=\"collapseFifteen\" class=\"panel-collapse in\">\n<div class=\"panel-body\">Please contact us for a quote.<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What do you mean by &#8220;deck-mounted&#8220;?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]This simply means the tap is designed to be fixed\/seated on the worktop or basin. In other words, it&#8217;s not &#8216;wall-mountable&#8217;.[\/vc_toggle][vc_toggle title=&#8221;I&#8217;m trying to drill a hole, what hole size will be sufficient?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]Between 30-35mm size will be sufficient.[\/vc_toggle][vc_toggle title=&#8221;What&#8217;s the minimum and maximum sensor distance achievable?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<div id=\"content-index\">\n<div class=\"container\">\n<div id=\"accordion\" class=\"panel-group\">\n<div class=\"panel panel-default\">\n<div id=\"collapseNineteen\" class=\"panel-collapse in\">\n<div class=\"panel-body\">The minimum sensor distance achievable is &#8216;5cm&#8217;, while the maximum is approximately &#8217;27cm&#8217;.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1524209759361{padding-top: 100px !important;padding-right: 100px !important;padding-left: 100px !important;}&#8221;][vc_column][vc_column_text] Frequently asked questions [\/vc_column_text][vc_toggle title=&#8221;Do I need a Remote Control?&#8221; custom_font_container=&#8221;tag:p|text_align:left|color:%23005f86&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;] No, the tap works straight-out-of-the-box. The remote control is&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-builder.php","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/pages\/99"}],"collection":[{"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":10,"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":1307,"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/pages\/99\/revisions\/1307"}],"wp:attachment":[{"href":"https:\/\/terramica.in\/terramica\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}